Before contacting them, items GetHuman-kelleehi may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-kelleehi's own words
i used to have service with frontier when i lived in iowa. i was given such poor customer service that i had to switch internet carriers. i had more days with out service then i had with service. i even called the toll free several of times and they would not fix the issue. i even called and told the cs that i get paid on the first of each month because of being on social security and that i needed my bils to correspond with when i get paid and they would never work with me at all kept my bill on the **th of each month and by the **rd of each month they would have my services disconnected so my kids would go * days with out being able to do any school work because that is what we used the internet for because they are home schooled. so i see even after disconecting the service you have a balance on my credit report for ***.** i am disputing the ***.** to be taken off my credit and im asking for you to fix this for me please email me back
GetHuman-kelleehi did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman-kelleehi fixed the problem
We are waiting for GetHuman-kelleehi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Frontier Communications customer problems.