i used to have service with frontier when i lived in iowa. i was given such poor...

GetHuman-kelleehi's customer service issue with Frontier Communications from June 2018

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The issue in GetHuman-kelleehi's own words
i used to have service with frontier when i lived in iowa. i was given such poor customer service that i had to switch internet carriers. i had more days with out service then i had with service. i even called the toll free several of times and they would not fix the issue. i even called and told the cs that i get paid on the first of each month because of being on social security and that i needed my bils to correspond with when i get paid and they would never work with me at all kept my bill on the **th of each month and by the **rd of each month they would have my services disconnected so my kids would go * days with out being able to do any school work because that is what we used the internet for because they are home schooled. so i see even after disconecting the service you have a balance on my credit report for ***.** i am disputing the ***.** to be taken off my credit and im asking for you to fix this for me please email me back

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Frontier Communications

Customer service issue
Reported by GetHuman-kelleehi
Jun 4th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 243 others
0 customers following this


GetHuman-kelleehi started working on this issue
Jun 4th, 2018 12:52am

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