I tried to book flights on Frontier but was redirected to One Travel. Their website ch...

GetHuman-markmanl's customer service issue with Frontier Airlines from November 2018

3889 similar
0 following
Help with my Frontier Airlines issue
Next: our robot will wait on hold for GetHuman-markmanl to get a Frontier Airlines rep on the line!
Always use the GetHuman Phone tocall Frontier Airlines. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-markmanl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-markmanl may need:
Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
Top Tip from another customer
Any issues with AAA should be handled by calling into AAA support. If you have a AAA card you can use the number on the front or back.
The issue in GetHuman-markmanl's own words
I tried to book flights on Frontier but was redirected to One Travel. Their website changed my travel dates and would not let me change them. I had to call their customer service number and it took ** minutes to cancel the reservation.**I then tried again on the Frontier website but the website wasn't working. It kept hanging up. Then I called Frontier to try to get help but I could not understand the customer service rep and he was rude when I asked to speak to someone stateside (he was from Columbia). He refused to transfer me so I thanked him and hung up. **I then went to Expedia.com and booked my trip through them. All totalled I spent an hour doing something that should have taken * minutes tops. Frontier should be a) more discerning with whom they partner, b) upgrade their own website so it works, and c) have a backup when their offshore CSR's have trouble communication with your customers.
GetHuman-markmanl did not yet indicate what Frontier Airlines should do to make this right.
I have an issue with Frontier Airlines too
How GetHuman-markmanl fixed the problem
We are waiting for GetHuman-markmanl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Frontier Airlines's attention and get better help faster. Tap below to get started.
Having Frontier Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-markmanl fixes it.
This email address isn't valid

Frontier Airlines

Customer service issue
Reported by GetHuman-markmanl
Nov 26th, 2018 - 10 mons ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 3889 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-markmanl started working on this issue
Nov 26th, 2018 4:32pm