We purchased our refrigerator in ****. Shortly after purchasing the cold cut drawer she...

GetHuman-gdougher's complaint issue with Frigidaire from May 2018

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We purchased our refrigerator in ****. Shortly after purchasing the cold cut drawer shelf bracket broke. We called and requested a new bracket. We were sent the wrong item three times since. I have repaired this bracket twice to the point of working fine. However the drawer has since cracked ,when we requested a new bracket and drawer we were charged ***.**. Had the service department sent the proper one the first or second time or even the third time the drawer would not have cracked. We are very upset that because of the ineptitude of your employees it is now costing us $***.** and believe that fridgaire should bear this cost not us. We are very disappointed and are shopping for new appliances you can be sure that our microwave,stove,or dishwasher will not bear the name of Frigidaire on them!!!!
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Frigidaire

complaint issue
Reported by GetHuman-gdougher
May 1st, 2018 - a yr ago
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Seen by 3 customers so far
Similar issue to 495 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-gdougher started working on this issue
May 1st, 2018 5:27pm
GetHuman-gdougher indicated the issue is not fixed yet.
May 1st, 2018 5:29pm
GetHuman-gdougher indicated the issue is not fixed yet.
May 5th, 2018 10:19pm
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May 6th, 2018 1:49pm