I bought a $** data plan for my hotspot device and when I went to activate the device i...

GetHuman-acoleac's customer service issue with FreedomPop from January 2021

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The issue in GetHuman-acoleac's own words
I bought a $** data plan for my hotspot device and when I went to activate the device it couldn't be activated because of an issue with the Sim card no longer working so I can't use the data plan, therefore I would like to return my data account and have my money refunded back to me please.

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FreedomPop

Customer service issue
Reported by GetHuman-acoleac
Jan 21st, 2021 - 3 months ago
I have an issue with FreedomPop too
Fixed
Seen by 2 customers so far
Similar issue to 417 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN

Timeline

GetHuman-acoleac started working on this issue
Jan 21st 5:54am
GetHuman-acoleac confirmed the issue is fixed. Hooray!
Jan 21st 5:54am