my freedom pop ph * is *** *** ****.*i have LG G* *** with two sims.*your sim is in pr...

GetHuman-jerzyroz's customer service issue with FreedomPop from May 2020

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The issue in GetHuman-jerzyroz's own words
my freedom pop ph * is *** *** ****.*i have LG G* *** with two sims.*your sim is in primary slot. even if i manage *to log in manually, it logs me out after an hour, or so and switches me to my global sim which i keep as secondary. when i try to send an email or use google maps it logs me out or stops loading a map in the middle, i do not have these problems with my global sim, which is also on att network. quite often after restart i get message: 'no sim - if you have dual sim phone contact customer service'. i have to restart my phone multiple times to make your sim work. many times i have to give up after many attempts. tel * to reach me is ***-***-****

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FreedomPop

Customer service issue
Reported by GetHuman-jerzyroz
May 11th, 2020 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 679 others
0 customers following this

Timeline

GetHuman-jerzyroz started working on this issue
May 11th 9:16pm