Hello,**I have never used your service but was charged a couple of weeks ago by your co...
GetHuman2880079's Dispute a Charge issue with FreedomPop from May 2019
Help with my FreedomPop issue
First: share to improve GetHuman2880079's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2880079's next move: talk to FreedomPop when they open.
FreedomPop's call center is closed now. We will send GetHuman2880079 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2880079 may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2880079's own words
Hello,**I have never used your service but was charged a couple of weeks ago by your company for $***. I went back and checked and found at least one other similar charge. Not sure if someone signed me up to troll me or to try to use the service at my expense or what. Please let me know what to do to get these charges reversed and have whatever account it's being used under closed. The card being charged is a VISA ending in ******Thank you,*Patrick Hughes
GetHuman2880079 did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman2880079 fixed the problem
We are waiting for GetHuman2880079 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.