i was told that i was going to be placed on the free * year plan for the both sim cards...

GetHuman1959269's customer service issue with FreedomPop from January 2019

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The issue in GetHuman1959269's own words
i was told that i was going to be placed on the free * year plan for the both sim cards witch yall took $***.** or so from my boyfriends credit card and today they got d$**.** and $*.** my boy friend is about to call the cops cuz they told him that we wouldnt have to pay nothing anly the sim cards witch was $*.** for each sim card?WOOOOOOW REALLY YALL HAD NO PROBLEM FINDING THE CARD INFO TO TAKE MONEY OUT THE CARD BUT YALL CANT LOOK FOR MY EMAIL THATS COOL HERE IT GOES
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FreedomPop

Customer service issue
Reported by GetHuman1959269
Jan 14th, 2019 - 9 mons ago
I have an issue with FreedomPop too
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Seen by 2 customers so far
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Items needed
Account holder name
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Phone number on account
Last 4 digits of SSN
Timeline
GetHuman1959269 started working on this issue
Jan 14th 3:47am
GetHuman1959269 indicated the issue is not fixed yet.
Jan 14th 3:48am