I bought the *GB LTE each month for an annual fee of about $***. I used the full *GB o...
GetHuman1682145's customer service issue with FreedomPop from December 2018
Help with my FreedomPop issue
The issue in GetHuman1682145's own words
I bought the *GB LTE each month for an annual fee of about $***. I used the full *GB of data for the month of November, but should have gotten more by November **th. There is an alert on my account saying I have used all my data and to wait until the next billing cycle, but on my account where it shows how much of the texts*data* calls I have made, it shows I have used ***GB. I want to know when will I get my data and why it is taking so long. I know for a fact I bought *GB* month, not just *GB for the year. If I am unable to receive my data, I would like to get a refund.
GetHuman1682145 did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman1682145 fixed the problem
We are waiting for GetHuman1682145 to fix the problem and share the solution with the rest of us customers.
Please help with my FreedomPop issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.