I just documented a billing problem with FreedomPop. They had deducted$**.** and...

GetHuman1527651's customer service issue with FreedomPop from November 2018

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The issue in GetHuman1527651's own words
I just documented a billing problem with FreedomPop. They had deducted$**.** and $**.**. This error occurred in October **** as well. I have been searching through other providers. When I typed myMEID at Ting, they said my phone has been flagged as lost or stolen. I have been using the same iPhone *s for * years. I had an account with Ting about * years ago. Same phone, same MEID. I canceled reluctantly due to poor reception. I have wished and wished to be able to return to Ting. Their coverage map looked better now. So I went back to them. MY phone? LOST? STOLEN?! I had been searching through other carriers on October****. There was NO warning about LOST or STOLEN! Hmm, I won't point to anyone but FP.

GetHuman1527651 did not yet indicate what FreedomPop should do to make this right.

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How Do I Deactivate My Freedompop Phone?How do I dispute a charge from FreedomPop?
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FreedomPop

Customer service issue
Reported by GetHuman1527651
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1666 others
0 customers following this

Timeline

GetHuman1527651 started working on this issue
Nov 9th, 2018 3:16am

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