I just documented a billing problem with FreedomPop. They had deducted$**.** and...

GetHuman1527651's customer service issue with FreedomPop from November 2018

12 views | 1666 similar | 0 following
Help with my FreedomPop issue
First: share to improve GetHuman1527651's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1527651's next move: talk to FreedomPop when they open.
FreedomPop's call center is closed now. We will send GetHuman1527651 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1527651 may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman1527651's own words
I just documented a billing problem with FreedomPop. They had deducted$**.** and $**.**. This error occurred in October **** as well. I have been searching through other providers. When I typed myMEID at Ting, they said my phone has been flagged as lost or stolen. I have been using the same iPhone *s for * years. I had an account with Ting about * years ago. Same phone, same MEID. I canceled reluctantly due to poor reception. I have wished and wished to be able to return to Ting. Their coverage map looked better now. So I went back to them. MY phone? LOST? STOLEN?! I had been searching through other carriers on October****. There was NO warning about LOST or STOLEN! Hmm, I won't point to anyone but FP.

GetHuman1527651 did not yet indicate what FreedomPop should do to make this right.

How GetHuman1527651 fixed the problem

We are waiting for GetHuman1527651 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FreedomPop customer problems.
How Do I Recover My Email and Phone Number with My Freedompop Account?How Do I Deactivate My Freedompop Phone?How do I dispute a charge from FreedomPop?
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Having FreedomPop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1527651 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1527651
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1666 others
0 customers following this


GetHuman1527651 started working on this issue
Nov 9th, 2018 3:16am