I have been ill, have low vison and very difficult to communicate with you. My name is...

GetHuman803031's customer service issue with FreedomPop from October 2018

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The issue in GetHuman803031's own words
I have been ill, have low vison and very difficult to communicate with you. My name is Jo Aston, email *****@***.com. I gave been paying for my hotspot rollover for years and when trying to call you it says my account has been cancelled. When I went to look at my account I do not see any rollover. I am charging up my hotspot which have not been able to use. Please call me or email me and let me know what is going on with my account I have had with you for years????? Phone number is ***-***-**** PlEASE LET ME KNOW HOW TO CONTACT YOU VIA PHONE THE INTERNET IS SO DIFFICULT FOR ME TO USE WITH THE LIGHT SMALL TEXT MESSAGE.
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Customer service issue
Reported by GetHuman803031
Oct 20th, 2018 - 3 mons ago
I have an issue with FreedomPop too
Not resolved
Seen by 2 customers so far
Similar issue to 1397 others
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GetHuman803031 started working on this issue
Oct 20th, 2018 12:38am