I tried using the service, it didn’t work in my area, I called and reported the issue a...

GetHuman-heavenvl's customer service issue with FreedomPop from October 2018

2 views
 | 
1359 similar
 | 
0 following
Help with my FreedomPop issue
First: share to improve GetHuman-heavenvl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-heavenvl's next move: call FreedomPop.
The best way to get your problem resolved is to tap the button below to start calling FreedomPop. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-heavenvl's own words
I tried using the service, it didn’t work in my area, I called and reported the issue and wanted the account to be closed or brought down to the free service. Last month I wasted .** because I wasn’t able to use not a bit of service. Now this month after I said I wanted to cancel my account y’all took $**.** off my card. I want a refund immediately and I want my services canceled or brought down to free service.
GetHuman-heavenvl did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman-heavenvl fixed the problem
We are waiting for GetHuman-heavenvl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Having FreedomPop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would FreedomPop email you?
This email address isn't valid
Follow this issue
See how GetHuman-heavenvl fixes it.
This email address isn't valid

FreedomPop

Customer service issue
Reported by GetHuman-heavenvl
Oct 15th, 2018 - 2 mons ago
I have an issue with FreedomPop too
Not resolved
Seen by 2 customers so far
Similar issue to 1359 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman-heavenvl started working on this issue
Oct 15th 4:58pm