Dear Stehen Stokolis, I took out * Freedompop Sim cards in October ****. The service di...

GetHuman-bathfilm's customer service issue with FreedomPop from September 2018

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The issue in GetHuman-bathfilm's own words
Dear Stehen Stokolis, I took out * Freedompop Sim cards in October ****. The service did not work properly and I was unable to log into my accounts. So I contacted Freedompop directly via web feedback form telling them to close the accounts. I had no reply and they have been billing me ever since. I can't get any message through to them and I want all my money back as I have not been using them and I clearly informed them to stop it back then. So, Freedompop, please cancel my accounts AND please refund me everything I have been charged over * years. Thank you.
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Customer service issue
Reported by GetHuman-bathfilm
Sep 24th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-bathfilm started working on this issue
Sep 24th 10:12am