Before contacting them, items GetHuman-bathfilm may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman-bathfilm's own words
Dear Stehen Stokolis, I took out * Freedompop Sim cards in October ****. The service did not work properly and I was unable to log into my accounts. So I contacted Freedompop directly via web feedback form telling them to close the accounts. I had no reply and they have been billing me ever since. I can't get any message through to them and I want all my money back as I have not been using them and I clearly informed them to stop it back then. So, Freedompop, please cancel my accounts AND please refund me everything I have been charged over * years. Thank you.
GetHuman-bathfilm did not yet indicate what FreedomPop should do to make this right.
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