I have been trying to contact freedom pop for days! My account was charged twice. I nev...

GetHuman-ninjatro's customer service issue with FreedomPop from August 2018

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The issue in GetHuman-ninjatro's own words
I have been trying to contact freedom pop for days! My account was charged twice. I never received my sim cards and I was supposed to get * weeks free! I feel betrayed and the fact that I cant get a real person to stay on the phone with me is infuriating. I am now in overdraft for $*** dollars and some odd cents. Being on social security this is possibly going to be enough that I cant pay rent. Its imparitive that my money be refunded and this service I never recievced to be downgraded, caceled, or whatever needs to happen in order for freedom pop toreturn my funds immediately. I believe someone needs to speak to the better business bureau about this facade aimed at fhe financially challenged.

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FreedomPop

Customer service issue
Reported by GetHuman-ninjatro
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 840 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN

Timeline

GetHuman-ninjatro started working on this issue
Aug 24th, 2018 12:51am
GetHuman-ninjatro indicated the issue is not fixed yet.
Aug 24th, 2018 12:51am

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