i went to cancel my plan and it shows its charging me $**.** . I had a freedompop * it...

GetHuman1027842's customer service issue with FreedomPop from August 2018

Help with my FreedomPop issue
The issue in GetHuman1027842's own words
i went to cancel my plan and it shows its charging me $**.** . I had a freedompop * it was ***-***-**** and a freedompop wifi . my account was under email *****@***.com . I tried deleting my account several times but it kept saying I had * active act and to try again . then I noticed under billing it showed it was going to charge me $**.** today . now when I log in it just shows Your order will ship in the next *-* days. You will receive an email notification when your order ships. but I didn't order anything .
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Customer service issue
Reported by GetHuman1027842
Aug 23rd, 2018 - 4 mons ago
I have an issue with FreedomPop too
Seen by 17 customers so far
Similar issue to 834 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
GetHuman1027842 started working on this issue
Aug 23rd 4:21pm
GetHuman1027842 indicated the issue is not fixed yet.
Aug 24th 11:32pm