I can't use data or hotspots on my service*Tell me what to do to use them

GetHuman741940's customer service issue with FreedomPop from June 2018

Help with my FreedomPop issue
The issue in GetHuman741940's own words
The problem: I can't use data or hotspots on my service*Tell me what to do to use them
GetHuman741940 did not yet indicate what FreedomPop should do to make this right.
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FreedomPop

Customer service issue
Reported by GetHuman741940
Jun 3rd, 2018 - 6 mons ago
I have an issue with FreedomPop too
Fixed
Seen by 5 customers so far
Similar issue to 35 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman741940 started working on this issue
Jun 3rd 3:05pm
GetHuman741940 indicated the issue is not fixed yet.
Jun 3rd 3:05pm
GetHuman741940 indicated the issue is not fixed yet.
Jun 3rd 3:06pm