I ordered * phone and * tablet. They charged me for * phones and * tablet, and sent me...
GetHuman667045's customer service issue with FreedomPop from May 2018
Help with my FreedomPop issue
First: share to improve GetHuman667045's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman667045's next move: talk to FreedomPop when they open.
FreedomPop's call center is closed now. We will send GetHuman667045 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman667045 may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman667045's own words
I ordered * phone and * tablet. They charged me for * phones and * tablet, and sent me * phones and * tablet. Sprint has no network in our area - I get no signal. I want to return all * and get a refund. I only received * RMA number. Please confirm that RMA ****** includes * cell phones and * tablet. If not, I need RMAs for each piece as I am returning all. The service is already cancelled, so I can't get through by phone as your idiotic system won't let me through unless I put in a phone or account number.
GetHuman667045 did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman667045 fixed the problem
We are waiting for GetHuman667045 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.