Hello,**I've been using Global *** Basic Plan for couple years without any Monthly Char...

GetHuman-ongcheng's lower bill request issue with FreedomPop from April 2018

2 views
 | 
1791 similar
 | 
0 following
Help with my FreedomPop issue
First: share to improve GetHuman-ongcheng's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get FreedomPop help.
Before contacting them, items GetHuman-ongcheng may need:
Account holder name, Billing address, Phone number on account, and Last 4 digits of SSN
The issue in GetHuman-ongcheng's own words
Hello,**I've been using Global *** Basic Plan for couple years without any Monthly Charge, But there is a $*.** Monthly Charge on ******. Is it an error or not? Do we have to update the Freedompop's lightning fast LTE internet in order to still have Free monthly Global *** Basic Plan**If you changed the policy and started to charge monthly fee for Global *** Basic Plan , could you please tell me how to close the account and get back my credit balance?
GetHuman-ongcheng did not yet indicate what FreedomPop should do to make this right.
I have an issue with FreedomPop too
How GetHuman-ongcheng fixed the problem
We are waiting for GetHuman-ongcheng to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Having FreedomPop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would FreedomPop email you?
This email address isn't valid
Follow this issue
See how GetHuman-ongcheng fixes it.
This email address isn't valid

FreedomPop

lower bill request issue
Reported by GetHuman-ongcheng
Apr 28th, 2018 - 7 mons ago
I have an issue with FreedomPop too
Not resolved
Seen by 2 customers so far
Similar issue to 1791 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ongcheng started working on this issue
Apr 28th 5:17am