Trying to get a loan modification and they will not acknowledge receipt of the forms se...
GetHuman-squeaks's customer service issue with Freedom Mortgage from June 2018
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The issue in GetHuman-squeaks's own words
Trying to get a loan modification and they will not acknowledge receipt of the forms sent in, and then they mail u and say u didn't send in everything and u r out of time to get this. **If I know I missed sending in something I could get it to them in time rather than using snail mail, and possibly becoming a homeless veteran. For me and I'm certain everyone, email is faster & a much more proficient way of communication. Plus it's easier to maintain records of everything on your phone, computer or whatever u use.
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