How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Founders Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, next, you must choose an option 1-5 or # for the company directory.
Here is how our research team describes the way the Founders Insurance phone system greets you: Thank you for calling the Founders Claim Department. You may report your loss online at www.foundersinsurance. For English, press 1. For the company directory, press #. For the claims mailing address or fax number, press 1. To see if your claim has been reported, press 2. To report a new loss, press 3. For questions regarding an existing claim, press 4. If you are a Nation Safe driver member and are calling for tow services, press 5.
What are the hours and when should I call?
Founders Insurance operates the call center for this 888-676-4342 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Founders Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Founders Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Founders Insurance is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Founders Insurance is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Founders Insurance staffs the call center well on Monday.
Why call this Founders Insurance number?
Below is a sample of recent calls to Founders Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Policy and billing inquiry: "I was actually trying to get to a customer representative about some information pertaining to my bill, my policy."
- From a call lasting 1m 57s , Mar 2, 2024 5:27 PM
Adding VIN to policy: "I just need to get this VIN number put into my account, add it to my account, for this car, for my policy."
- From a call lasting 13m 47s , Jan 19, 2024 6:52 PM
Double payment query: "I paid twice for my insurance this month and both payments have been taken."
- From a call lasting 9m 27s , Jan 16, 2024 9:51 PM
More Ways to Contact Founders Insurance Customer Service
There are of course other ways to contact Founders Insurance customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Founders Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Founders Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Founders Insurance agent. This phone number is Founders Insurance's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-676-4342 include and other customer service issues. Rather than trying to call Founders Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Founders Insurance has 1 phone number. It's not always clear what is the best way to talk to Founders Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Founders Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Founders Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.