This is my *rd generation Ford Explorer. This is a **** Sport performance vehicle purch...

GetHuman-rcwillis's customer service issue with Ford from March 2019

245 similar
0 following
Help with my Ford issue
Next: our robot will wait on hold for GetHuman-rcwillis to get a Ford rep on the line!
Always use the GetHuman Phone tocall Ford. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-rcwillis's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rcwillis may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-rcwillis's own words
This is my *rd generation Ford Explorer. This is a **** Sport performance vehicle purchased through CARMAX with extended warranty. This vehicle has had several problems but this last one is too much . While driving at a moderate speed then the speedometer started pulsating like a tachometer, then we went into an instant downshift causing the motor to now go into a heavy rev. Scared my wife to a point she is not comfortable driving it. Had a turbo replaced and water pump. *Looking to get away from this vehicle. *Has Ford really worked the problems out of this model including the exhaust fumes issue that plagued this vehicle? Concerned longtime FORD FAN AND OWNER . Taurus, Mustang, Expedition, Torino, Econolin * rd Explorer. *Am I going to loose on trading?
GetHuman-rcwillis did not yet indicate what Ford should do to make this right.
I have an issue with Ford too
How GetHuman-rcwillis fixed the problem
We are waiting for GetHuman-rcwillis to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ford's attention and get better help faster. Tap below to get started.
Having Ford issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rcwillis fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-rcwillis
Mar 13th, 2019 - 5 mons ago
I have an issue with Ford too
Not resolved
Seen by 3 customers so far
Similar issue to 245 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-rcwillis started working on this issue
Mar 13th 5:18pm