This is my *rd generation Ford Explorer. This is a **** Sport performance vehicle purch...

GetHuman-rcwillis's customer service issue with Ford from March 2019

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This is my *rd generation Ford Explorer. This is a **** Sport performance vehicle purchased through CARMAX with extended warranty. This vehicle has had several problems but this last one is too much . While driving at a moderate speed then the speedometer started pulsating like a tachometer, then we went into an instant downshift causing the motor to now go into a heavy rev. Scared my wife to a point she is not comfortable driving it. Had a turbo replaced and water pump. *Looking to get away from this vehicle. *Has Ford really worked the problems out of this model including the exhaust fumes issue that plagued this vehicle? Concerned longtime FORD FAN AND OWNER . Taurus, Mustang, Expedition, Torino, Econolin * rd Explorer. *Am I going to loose on trading?
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Ford

Customer service issue
Reported by GetHuman-rcwillis
Mar 13th, 2019 - 5 mons ago
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GetHuman-rcwillis started working on this issue
Mar 13th 5:18pm