My name is Kaylee Payne. I have a **** Ford Focus Se. For starts this car has been noth...

GetHuman-kleepayn's Technical Support issue with Ford Motor Credit from May 2020

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The issue in GetHuman-kleepayn's own words
My name is Kaylee Payne. I have a **** Ford Focus Se. For starts this car has been nothing but problems, I’m basically paying for it to keep taking it in for recalls. At the end of December the car was back in the shop for transmission and clutch issues, which there was a recall on. I was told the issue was fixed and I would have no more problems but in case I did there was an extended warranty for up to ***,*** miles for transmission issues. Fast forward to March, the car has barely been driven because it’s been making god awful noises and we are in this pandemic. The transmission goes out of the car completely. I limp it to a ford dealership and they tell me there’s nothing they can do because the previous dealership, has cleared all the recalls and marked them as completed and issues fixed and that the warranty was good for one fix only... so now here I am with no car, I haven’t been able to get into contact due to this pandemic. I need options.

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Ford Motor Credit

Technical Support issue
Reported by GetHuman-kleepayn
May 27th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 194 others
0 customers following this


GetHuman-kleepayn started working on this issue
May 27th, 2020 12:22am
GetHuman-kleepayn indicated the issue is not fixed yet.
May 27th, 2020 4:22pm

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