I ordered shoes on January **, **** never got my shoes or my money back and here it is...

GetHuman-rrecolli's customer service issue with Footaction.com from February 2019

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I ordered shoes on January **, **** never got my shoes or my money back and here it is February *, ****. Not to mention I called in several times, like *-* and every time, except the last time I was told my money was coming back to my card. The last time I called I was told they don't have it, never had it and nothing they can do. All my information was in the computer but not the part of tpu all taking my money. Now we all know there would be nothing in the computer without some type of transaction taking place. All I want is my $***.**.
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Footaction.com

Customer service issue
Reported by GetHuman-rrecolli
Feb 6th, 2019 - 4 mons ago
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GetHuman-rrecolli started working on this issue
Feb 6th 1:34pm
GetHuman-rrecolli indicated the issue is not fixed yet.
Feb 6th 1:35pm