I tried to return a pair of sneakers and they denied my claim. So somewhere between the...

GetHuman-marnaesm's Returns issue with Foot Locker from April 2020

Help with my Foot Locker issue
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-marnaesm's own words
I tried to return a pair of sneakers and they denied my claim. So somewhere between the shoes leaving your ks.plant and reaching my front door I received an empty box. I want my shoes or my money.

GetHuman-marnaesm did not yet indicate what Foot Locker should do to make this right.

How GetHuman-marnaesm fixed the problem
I called customer service and they refunded me the money
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Foot Locker

Returns issue
Reported by GetHuman-marnaesm
Apr 15th, 2020 - 7 months ago
Fixed
GetHuman-marnaesm shared how to fix
Seen by 3 customers so far
Similar issue to 210 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-marnaesm started working on this issue
Apr 15th 1:32pm
GetHuman-marnaesm confirmed the issue is fixed. Hooray!
Apr 18th 6:12pm

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