Dear customer service, I live at **** S. Ocean Blvd. Highland Beach, FLA *****. My room...
GetHuman3371567's Problem With Bill issue with Florida Power & Light from August 2019
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The issue in GetHuman3371567's own words
Dear customer service, I live at **** S. Ocean Blvd. Highland Beach, FLA *****. My roomate and I pay half of the FPL. bill seperately.*I have called repeatedly to get you to send PAPER BILLS to my trustee at *** Valencia Ave, Orlando, Florida *****. Each time I speak to a representative he*she ASSURES me the paper bill will be sent to my trustee Ramelle MacGregor at the above address. Each time we go over the address etc. I CANNOT PAY YOU FROM THE TRUST IF YOU DO NOT SEND THE PAPER BILL. I HAVE ARRANGED THIS FROM THE BEGINNING at the time I moved in. Each month your company FAILS (except for a few instances) to accomplish this small feat. Then I am late to pay. I am very frustrated! I do not want to pay late. I do not want to pay late FEES due to your NEGLIGENCE!!!
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