I want to file a formal complaint against FPL for taking a $** dollar deposit to...

GetHuman925859's customer service issue with Florida Power & Light from July 2018

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The issue in GetHuman925859's own words
I want to file a formal complaint against FPL for taking a $** dollar deposit to $***!! It's insane. I'm a single mom of * with * income no support. My bank account was compromised on * occasions when my FPL bill was paid by check and I tried getting in touch with someone to let them know but cannot EVER get a live agent on the phone. I want a credit towards my account for the deposits added to my account without explanation and I'm filing a formal complaint for this matter. My power was again turned off yesterday for a deposit that was forced on my account. Since my bank account was compromised because of a gas and atm skimmer I'm struggling and that was my grocery money to feed my children. I'm perturbed on how FPL rapes costumers just because "they can"

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Florida Power & Light

Customer service issue
Reported by GetHuman925859
Jul 28th, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 469 others
0 customers following this
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Timeline

GetHuman925859 started working on this issue
Jul 28th, 2018 4:53pm

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