Where is my car located and what do I have to do to get my car back?

GetHuman3226814's customer service issue with Florida Highway Patrol from July 2019

Help with my Florida Highway Patrol issue
The issue in GetHuman3226814's own words
Trying to find*locate and recover my vehicle ASAP. ... My vehicle had a blow out and crashed against hwy concrete* no other individual*vehicle was involved. Vehicle was left after several hours and no reply from police*AAA* and HWY Patrol. The operater, ANGIE ERVIN, left the vehicle and returned with help too find the car was gone. Police informed the driver to contact HWY Patrol, Officer Dillion Bryan, (***) ***-**** -- Angie have tired on many occasions but to no avail. I Rudolph Smith, owner, have personally left several voice mail messages since the accident on July *, ****, also with no reply. The following information is submitted in an effort to locate my vehicle* as I reside in SACRAMENTO CA and this incident occurred in JACKSONVILLE FL. Who have my car and what must I pay in order to get it? Rudolph Smith, (***) ***-****, my cell.**REF: ** Lexus ES***, tag California: *PRG***, VIN: JT*BF**G*X*******
I'm out of state with NO DIRECT CONTROL over anything.
Giving me the information for locating and retrieving my car from whoever is storing it. Everyday shall more money for storing the vehicle.
N*A. Recover my vehicle ASAP.
Will continue to call Officer Bryant. Also, there must be someone else working in his department besides him. Maybe, his supervisor or other workers? Why no reply?
How GetHuman3226814 fixed the problem
Contacted FL HWY Patrol and was provided with the name and location of the company who towed my vehicle on the night of the incident. Thanks* however, I'm out of $***.**. Will pickup my car tomorrow.
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Florida Highway Patrol

HWY Patrol Information Control Center
Customer service issue
Reported by GetHuman3226814
Jul 10th, 2019 - 2 years ago
Fixed
GetHuman3226814 shared how to fix
Seen by 21 customers so far
Similar issue to 56 others
0 customers following this
Items needed
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Timeline

GetHuman3226814 started working on this issue
Jul 10th, 2019 8:28pm
GetHuman3226814 shared this issue with others over email
Jul 11th, 2019 12:31am
GetHuman3226814 shared this issue with others over email
Jul 11th, 2019 12:31am
GetHuman3226814 indicated the issue is not fixed yet.
Jul 11th, 2019 12:44am
GetHuman3226814 confirmed the issue is fixed. Hooray!
Jul 11th, 2019 8:45pm
GetHuman3226814 indicated the issue is not fixed yet.
Jul 11th, 2019 8:45pm
GetHuman3226814 confirmed the issue is fixed. Hooray!
Jul 11th, 2019 8:46pm
GetHuman3226814 confirmed the issue is fixed. Hooray!
Jul 11th, 2019 10:04pm