Dear all,**I just contacted your customer service support and I chose option * for Engl...

GetHuman-dariaar's customer service issue with FlixBus from November 2018

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The issue in GetHuman-dariaar's own words
Dear all,**I just contacted your customer service support and I chose option * for English speaker. **After that I heard a series of instructions in German language and then a male representative attended the call. He spoke in German and I said I needed to speak with English speaking rep and that I chose option * for this service. He hang up the line. **This is a very poor way of treating your customers and very rude service. I would be ashamed to treat a customer in such a way in XXI-st century. **Best regards, **Daria
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Customer service issue
Reported by GetHuman-dariaar
Nov 25th, 2018 - 10 mons ago
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Seen by 5 customers so far
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GetHuman-dariaar started working on this issue
Nov 25th, 2018 1:34pm