Hello, my booking number is **********. I arrived in montpellier with time to catch my...

GetHuman979292's customer service issue with FlixBus from August 2018

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The issue in GetHuman979292's own words
Hello, my booking number is **********. I arrived in montpellier with time to catch my connecting bus L*** to Barcelona at **.** . A bus arrived at that time that was going to barcelona but the driver would not scan my ticket and he said it was not my bus. On the app, it says my bus is on time but it has not arrived. I can not afford to pay for another bus and I need a way to get to Barcelona by tonight. Can you please tell me where the L*** bus to Barcelona from Montpellier is ? Can I get another bus instead ?
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FlixBus

Customer service issue
Reported by GetHuman979292
Aug 11th, 2018 - 7 mons ago
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GetHuman979292 started working on this issue
Aug 11th, 2018 3:18pm