I’m trying to avoid canceling my payment through my bank BUT I haven’t gotten many resu...

GetHuman-crachelw's customer service issue with Fiverr from October 2018

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The issue in GetHuman-crachelw's own words
I’m trying to avoid canceling my payment through my bank BUT I haven’t gotten many results with my seller and I am communicating perfectly with her and what I expect. She takes forever to respond and is doing minimal work on my website. I have spoken with her several times. She says she will do one thing and does another. I needed my website completed within a certain time frame that she agreed to do. I tried to ask questions and send as much information in the beginning so there wouldn’t need to be so many revisions but she is just putting anything on the website. I’m going to have to pay someone else to fix it and don’t feel comfortable at this time taking a chance on someone else fixing it. I need to see someone face to face because I’m working on a timetable and am already behind. It’s very difficult to reach out to anyone at the “help desk” on Fiverr when something goes wrong. You’re left trying to figure out what to do next. I’m very upset. I don’t wish to go through resolution )even though I couldn’t find it). I’ve spoken to the seller urbandiva on multiple occasions and still not completed yet. If I don’t hear anything soon I’ll proceed the best way I know how.

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Customer service issue
Reported by GetHuman-crachelw
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 824 others
0 customers following this


GetHuman-crachelw started working on this issue
Oct 15th, 2018 5:24pm
GetHuman-crachelw shared this issue with friends on Facebook
Oct 15th, 2018 5:24pm

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