Dear Gentleperson,*I'm writing*to you because I just received my * free credit reports...

GetHuman3802671's customer service issue with First Premier Bank from October 2019

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The issue in GetHuman3802671's own words
Dear Gentleperson,*I'm writing*to you because I just received my * free credit reports and First Premier is still on these reports as a "charge-off" even though it does say paid in full. I paid off the full amount*due ($***.**) back on April *, ****. When I originally made the promise to make the monthly payments to pay off this account (****************) I was told by one of your representatives that a credit deletion would be done*when it was paid but evidently this hasn't happened.*I have been working hard to better my credit score and this is a "thorn" for me as I try to do this. I've had * other companies that have already done this for me and they were both done this year.Regrettably I have no other information on this card except for what is shown on my credit reports. I would appreciate it if you would be true to your word, as I was, and have this credit deletion done. Please advise. Thank you*Nancy M Walker*** School St., *****Quincy, MA *********-***-****

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First Premier Bank

Customer service issue
Reported by GetHuman3802671
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 735 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman3802671 started working on this issue
Oct 21st, 2019 1:43pm
GetHuman3802671 indicated the issue is not fixed yet.
Oct 21st, 2019 6:04pm
GetHuman3802671 indicated the issue is not fixed yet.
Oct 21st, 2019 6:05pm
GetHuman3802671 indicated the issue is not fixed yet.
Oct 21st, 2019 6:05pm
GetHuman3802671 indicated the issue is not fixed yet.
Oct 21st, 2019 6:06pm
GetHuman3802671 indicated the issue is not fixed yet.
Oct 22nd, 2019 2:06pm
GetHuman3802671 indicated the issue is not fixed yet.
Oct 22nd, 2019 3:02pm
GetHuman3802671 indicated the issue is not fixed yet.
Oct 22nd, 2019 3:02pm
GetHuman3802671 indicated the issue is not fixed yet.
Oct 24th, 2019 3:05pm

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