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First Premier Bank Customer FAQ

Top Answers & How-to Guides

What is First Premier Bank's Phone Number?

The question we are asked most often is about how to talk to First Premier Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How long does it take to receive a replacement credit card if mine is lost or stolen?

When a customer of First Premier Bank reports a lost or stolen credit card, the bank typically processes the replacement request promptly....

How do I activate my First Premier Bank credit card?

To activate your First Premier Bank credit card, you typically have a couple of convenient options. One common method is to visit the Alternatively, you may activate your card by calling the customer service number provided on the back of your card. Ensure you have your card details handy, as well as any personal information that may be required for verification. It is always a good idea to check the current web page for any specific instructions or updates regarding the activation process. However, both options are designed to ensure you can begin using your new card quickly and securely....
Ask any question you have about First Premier Bank customer service, get an answer now.

Recent First Premier Bank Customer Questions

Is my premier credit card account number the number on my first premier credit card?

Yes, your premier credit card account number is the same as the number printed on your First Premier credit card.
Asked May 27, 2025 10:09 AM

Help me with my First Premier Bank customer service issue

Fraud and Disputes

What Do I Do If I Have a Fraudulent Charge on My First Premier Bank Card?

This article discusses the steps to take to recognize and report suspicious activity on your First Premier bank card. The article also...

What is the process for disputing a charge on my account?

To dispute a charge on an account with First Premier Bank, it is important to follow a structured process to ensure the matter is addressed Next, the account holder can typically initiate a dispute by contacting customer service. First Premier Bank usually provides specific instructions on their website regarding the forms or information needed to file a dispute. It often involves completing a dispute form that outlines the details surrounding the charge. In the case of certain transactions, such as unauthorized charges or billing errors, the account holder may need to provide documentation or evidence supporting their claim. Timeliness is critical. Many financial institutions require disputes to be submitted within a certain timeframe after noticing the charge. Finally, once the dispute is submitted, First Premier Bank will typically conduct an investigation, which may involve communicating with the merchant. Account holders should monitor their account and any updates regarding the dispute. For further guidance on this process, the official website of First Premier Bank is a valuable resource....

Credit Card Information

What is the interest rate on First Premier Bank credit cards?

First Premier Bank typically offers credit cards with varying interest rates based on a customer's creditworthiness and the specific...

What are the fees associated with First Premier Bank credit cards?

First Premier Bank credit cards are known for their unique fee structure, which is designed to provide credit-building opportunities One of the primary fees to consider is the annual fee. First Premier Bank typically charges an annual fee that can vary depending on the specific cardholder's credit profile. This fee may be charged in the first year as well as in subsequent years. In addition to the annual fee, there are also fees for applications and account maintenance. For example, there are often processing fees included when opening an account, which may be deducted from the available credit limit. These processing fees can vary but are generally a one-time charge. Furthermore, cardholders should be mindful of late payment fees, which may be applied if a payment is not received by the due date. There may also be fees for cash advances and foreign transactions. Over-limit fees may apply if a cardholder exceeds their credit limit. It is advisable for potential applicants and current cardholders to review the fee schedule for their specific card, which can usually be found on the official First Premier Bank website or in the cardholder agreement. This will provide the most accurate and up-to-date information regarding any applicable fees....

Can I transfer a balance from another credit card to my First Premier Bank credit card?

Yes, First Premier Bank does allow customers to transfer balances from other credit cards to their First Premier credit card. This Typically, customers should also ensure that their existing credit line on their First Premier card is sufficient to accommodate the balance they wish to transfer. Before proceeding with a balance transfer, it is advisable to check current promotional offers that may be available, as these could provide benefits such as reduced or waived fees for a limited time. For further details regarding balance transfers, customers can visit the First Premier Bank website, where they will find comprehensive information regarding policies and procedures....

What is the credit limit on First Premier Bank credit cards?

The credit limit on First Premier Bank credit cards can vary significantly based on several factors, including the applicant’s creditworthiness, As cardholders demonstrate responsible financial behavior, such as making timely payments, they may become eligible for credit limit increases over time. It is essential for users to review the specific terms and conditions associated with their individual credit account to understand their credit limit and any potential for increases. For the most accurate and detailed information, it is advisable to refer to the official First Premier Bank website or consult the specific documentation provided when applying for the card. The bank’s website will also have the latest information related to credit limits and any promotional offers available....

Does First Premier Bank offer rewards or cashback programs on their credit cards?

First Premier Bank primarily focuses on providing credit cards that are designed for individuals who are looking to build or rebuild Customers can expect to find credit cards that come with features such as manageable credit limits and reporting to major credit bureaus, which can assist in credit score development over time. While these cards may not offer points or cashback incentives, they provide essential tools for those seeking to establish or repair their credit history. It is important for potential cardholders to review the specific terms and features of any credit card they are considering. For comprehensive and up-to-date information regarding First Premier Bank's offerings, including any changes to their card features, it is advisable to check their official website for the latest details and offerings....

How do I request a limit increase for my credit card?

To request a credit limit increase for a First Premier Bank credit card, the customer should first ensure that they are eligible for The request for a limit increase can typically be made through the online banking portal or mobile app associated with the credit card account. Customers might also find an option to submit a request via customer service. When completing the request, the customer may need to provide information about their current income, any changes in employment, and the desired increase amount. This information helps the bank assess the request more accurately. It is advisable for the customer to check the current web page for specific instructions or guidelines regarding limit increase requests, as processes may vary....

Online and Mobile Banking

Does First Premier Bank offer online banking?

Yes, First Premier Bank does offer online banking services. This enables customers to easily manage their accounts from the convenience...

What are the benefits of using online banking with First Premier Bank?

Using online banking with First Premier Bank offers several benefits that enhance convenience and efficiency for customers. One of Another significant benefit is the ease of managing payments and transfers. First Premier Bank allows customers to pay bills online, set up automatic payments, and transfer funds between accounts effortlessly. This feature helps avoid late fees and maintain timely payments. Additionally, online banking includes tools for budgeting and financial planning, enabling customers to manage their finances more effectively. Furthermore, First Premier Bank’s online banking platform typically includes enhanced security measures to protect personal and financial information. Features such as two-factor authentication and encryption help to safeguard accounts against unauthorized access. Overall, online banking with First Premier Bank streamlines banking processes, provides easy access to important financial information, and helps customers maintain control over their finances. For the most current information regarding online banking features and services, it is advisable to visit the official First Premier Bank website....

What should I do if I forget my online banking password?

If a user forgets their online banking password for First Premier Bank, they can utilize the bank's password recovery option available...

Are there mobile banking apps available for First Premier Bank?

First Premier Bank offers mobile banking services that provide customers with convenient access to their accounts through a mobile It is advisable for customers to visit the official First Premier Bank website or their mobile device's application store to obtain the latest information regarding the app's availability and features. The website will also provide guidance on how to download and set up the app on both Android and iOS devices. Mobile banking can enhance the customer experience by making banking simpler and more accessible from anywhere at any time....

Account Types

How long does it take to receive a replacement credit card if mine is lost or stolen?

When a customer of First Premier Bank reports a lost or stolen credit card, the bank typically processes the replacement request promptly....

What types of accounts does First Premier Bank offer?

First Premier Bank offers a variety of account options designed to meet the diverse financial needs of its customers. For individuals In addition to checking accounts, First Premier Bank also offers savings accounts that enable customers to save money while earning interest. These savings accounts often come with features like online access, allowing customers to monitor their balance and transactions easily. For those who may be looking to build or improve their credit, First Premier Bank provides secured credit cards. These cards are specifically designed for individuals who may have limited or no credit history, allowing them to make purchases and establish a positive credit record while providing a security deposit as collateral. Furthermore, First Premier Bank may provide additional financial products and services, including various loan options, mortgages, and investment accounts, each tailored to help customers achieve their financial goals. To explore the complete range of accounts and to see specific details regarding each offering, individuals are encouraged to visit the current web page of First Premier Bank where they can find comprehensive information and resources....

Account Management

How do I activate my First Premier Bank credit card?

To activate your First Premier Bank credit card, you typically have a couple of convenient options. One common method is to visit the Alternatively, you may activate your card by calling the customer service number provided on the back of your card. Ensure you have your card details handy, as well as any personal information that may be required for verification. It is always a good idea to check the current web page for any specific instructions or updates regarding the activation process. However, both options are designed to ensure you can begin using your new card quickly and securely....

What tools does First Premier Bank offer for managing my account?

First Premier Bank offers a variety of tools designed to enhance customers' ability to manage their accounts efficiently and conveniently. In addition to online banking, First Premier Bank also provides a mobile banking app. This app is equipped with features similar to the online banking platform, allowing customers to manage their accounts on the go. Users can deposit checks remotely, transfer funds between accounts, and set up account alerts to stay informed about transactions or changes in account status. Moreover, First Premier Bank offers tools for credit management and monitoring, helping customers track their credit scores and understand their credit standing. These resources can be invaluable for customers aiming to improve their financial health. It is advisable for customers to explore the official First Premier Bank website for up-to-date information about available tools and features, as they may vary over time. The website also provides guidance on how to make the most of these tools effectively....

How can I update my personal information with First Premier Bank?

To update your personal information with First Premier Bank, individuals typically have several options available to them. It is important Additionally, for specific requests or changes that might require additional verification, individuals may need to visit a local branch in person or use the secure messaging feature within their online account. It is advisable to check the official First Premier Bank website for detailed instructions and further options regarding updating personal information....
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First Premier Bank issues reported to GetHuman
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