I am sick and tired of trying to resolve my problems with FH! Your customer service an...

GetHuman1304867's customer service issue with Fingerhut from October 2018

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The issue in GetHuman1304867's own words
I made a smoothie for my breakfast. I tried to shampoo the carpet in my home. ... I am sick and tired of trying to resolve my problems with FH! Your customer service and access for customer concerns *****! After several days and phone calls I finally was able to make payment on account which was due on ********. I now need to speak to a human re how to proceed with repair*return of the Nutri Ninja Duo Blender I recently purchased and need to return before my return days are up. I also purchased a (*) year service plan. In trying to make a smoothie (*) days ago, the blade top of my blender got stuck in the base. I, nor family members have been able to dislodge it. The smoothie mix has dried up in the meantime. Do I return the Ninja with the mix in it, or can I take a photo for you to look at and tell me how to resolve this issue. I have been trying to speak to a human re this product now for (*) days. I also purchased a Rug Doctor around March or April. I have used it two times only. When I tried to shampoo my home just recently, it would not dispense the shampoo. Pls advise how do I proceed with repairs and*or replacement. Your prompt response would be greatly appreciated as I need to shampoo my entire home and I do smoothies daily as I am a Vegan.
I don't get this inquiry. I need for both products to function as they were intended to.

GetHuman1304867 did not yet indicate what Fingerhut should do to make this right.

I and family members have tried to dislodge the blade top from the Ninja's base. I have read the Rug Dr manual and followed the steps recommended to resolve the issue.
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Customer service issue
Reported by GetHuman1304867
Oct 10th, 2018 - 3 years ago
Seen by 3 customers so far
Similar issue to 493 others
0 customers following this
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GetHuman1304867 started working on this issue
Oct 10th, 2018 7:49pm
GetHuman1304867 shared this issue with friends on Facebook
Oct 10th, 2018 8:27pm
GetHuman1304867 confirmed the issue is fixed. Hooray!
Oct 10th, 2018 8:28pm

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