I purchased a small Dell Laptop that never worked properly. I have felt with Fingerhut...

GetHuman1039219's customer service issue with Fingerhut from August 2018

19 views | 307 similar | 0 following
Help with my Fingerhut issue
Next: our robot will wait on hold for GetHuman1039219 to get a Fingerhut rep on the line!
Always use the GetHuman Phone to call Fingerhut. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1039219's own words
I purchased a small Dell Laptop that never worked properly. I have felt with Fingerhut and Assurion. I always get referred back to Fingerhut.Dell went remotely in computer and it worked for two days. I called Fingerhut back and spoke to Bron and he told us because Dell was not honoring and Assurion to return the computer for credit. And they also would reimburse shipping. Did exactly that. Which Finger said they never said to do. Asked to pull call with Supervisor Karen they pulled call and yes he did say that. Offered me a**.** credit. So I have a new computer that doesn't work they sent back. I consider this fraud when your employee lies. I am still waiting for a credit resolution. I also contacted Bbb. Waiting to here totally disgusted.

GetHuman1039219 did not yet indicate what Fingerhut should do to make this right.

How GetHuman1039219 fixed the problem

We are waiting for GetHuman1039219 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Fingerhut customer problems.
How Do I Pay My Fingerhut Bill?How Do I Check My Order Status with Fingerhut?How Do I Recover My Fingerhut Account?How Do I Track My Fingerhut Order?
Do you have a customer issue as well?
We can help you get Fingerhut's attention and get better help faster. Tap below to get started.
Having Fingerhut issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1039219 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1039219
Aug 26th, 2018 - 3 years ago
Seen by 19 customers so far
Similar issue to 307 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account


GetHuman1039219 started working on this issue
Aug 26th, 2018 7:54pm
GetHuman1039219 shared this issue with followers on Twitter
Aug 26th, 2018 7:54pm
GetHuman1039219 indicated the issue is not fixed yet.
Aug 27th, 2018 10:37pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies