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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-cscottc's own words
Why was I charged shipping on my order when your website clearly told me that I qualified for free shipping? Why can't I have a phone conversation with a live person? What are you trying to hide? Why the new BULK ITEM SHIPPING CHARGE?*I think I should do business from now on with another reliable company. You should wonder why a faithful customer since **** is will to leave your company because of poor customer service.
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