I received the wrong filters. I have a Kenmore*Coldspot - Model *************I order a...

GetHuman1241913's customer service issue with FiltersFast.com from October 2018

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I received the wrong filters. I have a Kenmore*Coldspot - Model *************I order a filter back in March, ****, the order * was CP-******* and it was the right one. It was a EDR*RXD* Fridge Filter Replacement by AquaFresh and it worked well. *The one I received was a replcement filter for a whirlpool Number WF*** which does not work in my Kenmore. The bottom is different. I have a pushin grill.*I would like to return these filters and get the right one for my Kenmore.*I have tried to call by no answer. I need to return the ones I have and get the correct ones.*Please let me know how to do this.*The order number is CP-*******, Ordered on *********.*Thanking you in advance for your help.*Carol Cooper

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Customer service issue
Reported by GetHuman1241913
Oct 1st, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 263 others
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GetHuman1241913 started working on this issue
Oct 1st, 2018 5:30pm