I need to send back the wrong filters to you people. What do I need to do to get the filters sent?

GetHuman-porknbea's customer service issue with FiltersFast.com from September 2018

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The issue in GetHuman-porknbea's own words
I did not receive the correct filters for my refrigerator. What is the correct filters for a Whirlpool , serial * SU*******, Model * ED*FHAXSL**?
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FiltersFast.com

Customer service issue
Reported by GetHuman-porknbea
Sep 3rd, 2018 - a yr ago
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Seen by 15 customers so far
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Timeline
GetHuman-porknbea started working on this issue
Sep 3rd, 2018 4:38pm
GetHuman-porknbea indicated the issue is not fixed yet.
Sep 3rd, 2018 8:39pm
GetHuman-porknbea indicated the issue is not fixed yet.
Sep 3rd, 2018 8:40pm
GetHuman-porknbea indicated the issue is not fixed yet.
Sep 3rd, 2018 8:41pm
GetHuman-porknbea indicated the issue is not fixed yet.
Sep 3rd, 2018 8:41pm
GetHuman-porknbea indicated the issue is not fixed yet.
Sep 4th, 2018 11:23am
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Sep 4th, 2018 11:26am
GetHuman-porknbea indicated the issue is not fixed yet.
Sep 4th, 2018 5:54pm
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Sep 5th, 2018 10:42am
GetHuman-porknbea indicated the issue is not fixed yet.
Sep 5th, 2018 10:47am