I need to return product because my husband ordered the wrong one by clicking the wrong...

GetHuman967253's customer service issue with FiltersFast.com from August 2018

Help with my FiltersFast.com issue
The issue in GetHuman967253's own words
I need to return product because my husband ordered the wrong one by clicking the wrong link. Apparently he was set up as a guest and used the same email address as me. When I go into my account , it reflects an order from last year which is the correct model number but it does not show his recent order so we can’t follow the return protocol. The order ******** that was incorrectly sent is not shown. The correct one would be what is shown in my account from ****. Donna Caldwell
GetHuman967253 did not yet indicate what FiltersFast.com should do to make this right.
I have an issue with FiltersFast.com too
How GetHuman967253 fixed the problem
Filters fast called me back after leaving a message.
Please help with my FiltersFast.com issue
Do you have a customer issue as well?
We can help you get FiltersFast.com's attention and get better help faster. Tap below to get started.
Having FiltersFast.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

FiltersFast.com

Customer service issue
Reported by GetHuman967253
Aug 8th, 2018 - a yr ago
I have an issue with FiltersFast.com too
Fixed
GetHuman967253 shared how to fix
Seen by 8 customers so far
Similar issue to 69 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman967253 started working on this issue
Aug 8th, 2018 5:52pm
GetHuman967253 indicated the issue is not fixed yet.
Aug 8th, 2018 7:17pm
GetHuman967253 indicated the issue is not fixed yet.
Aug 8th, 2018 7:17pm
GetHuman967253 indicated the issue is not fixed yet.
Aug 8th, 2018 7:53pm
GetHuman967253 confirmed the issue is fixed. Hooray!
Aug 8th, 2018 8:51pm
GetHuman967253 confirmed the issue is fixed. Hooray!
Aug 9th, 2018 7:30pm