My name is Michael Nevilles I deposited a check nearly two weeks ago from state farm fo...

GetHuman665251's customer service issue with Fifth Third Bank from May 2018

Help with my Fifth Third Bank issue
The issue in GetHuman665251's own words
My name is Michael Nevilles I deposited a check nearly two weeks ago from state farm for $**,***.** due to damage to my home the mortgage company name is also on the check my mistake was putting the check into the ATM so I was told because the mortgage company isn't on my account it was kicked out,I went to the branch where I deposited the check Monroe and Halsted Chicago IL. brought in all documents to verify that the check did indeed came from state farm, I spoke with personal banker Dori Giljen who was very patient with me and did everything she could and she recommended I ask State Farm to issue a check with just my name or get another check and endorse it to the mortgage company and have them to issue me a check in my name, I spoke with State Farm and the mortgage company who said this is how it's done with both parties name on the check, could someone please look into this matter I have two companies waiting to be paid before they complete the work. *I used my personal money to get them started I had no idea I would have to go through this. *State Farm said no one from fifth third called to verify the check .*Thank you very much. *Mike Nevilles.

GetHuman665251 did not yet indicate what Fifth Third Bank should do to make this right.

How GetHuman665251 fixed the problem
Called the corporate office.
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Fifth Third Bank

Customer service issue
Reported by GetHuman665251
May 8th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 133 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman665251 started working on this issue
May 8th, 2018 12:55am
GetHuman665251 confirmed the issue is fixed. Hooray!
May 9th, 2018 4:09am