Good Afternoon,**My name is Dominic Goddard. I am currently on a plan with you guys on...

GetHuman5339378's Technical support issue with Fido from October 2020

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The issue in GetHuman5339378's own words
Good Afternoon,**My name is Dominic Goddard. I am currently on a plan with you guys on the IPhone *. The plan is the unlimited talk and text and *GB of data. I would have signed on at a Best Buy in Guelph. Today I would have cracked the back glass on my phone. I pay for geek squad and therefore was wondering about repairs. It will be covered for me I hope? I contacted geek squad but they told me that you all will cover the cost of the repair and to contact you directly. Something about a lifetime warranty? Really hope this is the case!**My only complication is that I am stuck outside of the country until at least January. Please let me know how we can work around this? Maybe I could bring it in as soon as I am back? I know the repair only takes a matter of minutes. Best wishes and stay safe!**Regards,*DG

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Fido

Technical support issue
Reported by GetHuman5339378
Oct 6th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 86 others
0 customers following this

Timeline

GetHuman5339378 started working on this issue
Oct 6th, 2020 4:10pm