FedEx was supposed to deliver a shipment yesterday (Saturday). They indicated in tracki...
GetHuman-mrywalt's Delivery Problem issue with FedEx from August 2020
Help with my FedEx issue
The issue in GetHuman-mrywalt's own words
FedEx was supposed to deliver a shipment yesterday (Saturday). They indicated in tracking that they attempted to deliver but nobody was home. The shipment requires a signature. Actually, I was home all day and nobody called me on my phone or the intercom and nobody knocked at my door and did not even leave a tag. The tracking website rescheduled delivery to Tuesday so I decided to just forget about it until then. But today (Sunday) I got an update that the shipment is on the truck and will deliver today. I want to ensure that the driver will actually call me up by phone or intercom or knock on my door (make an actual attempt to deliver the shipment) and let me know that they’re here before driving away and claiming nobody was home a second time.
GetHuman-mrywalt did not yet indicate what FedEx should do to make this right.
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How GetHuman-mrywalt fixed the problem
I actually didn’t have to speak to a human after all. My intent was to ensure the driver would not leave without contacting me first. There is an intercom in my building but they don’t seem to know how to use it so I left a note by the intercom to call me at my given phone number. They called and I was able to sign for the delivery without delay.
Please help with my FedEx issue
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