On October * we shipped multiple shipments to various locations. Two days later it was...

GetHuman3771053's Delivery Problem issue with FedEx from October 2019

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The issue in GetHuman3771053's own words
On October * we shipped multiple shipments to various locations. Two days later it was reported to us that one location(Tombstone Courthouse) had received not only their items but also the shipment intended for Lyman Lake State Park. Fedex was notified and an incident number of ********** was given to us with assurance that this would be corrected. This morning a representative of Fedex call to tell us they were not able to locate the lost shipment, even though we had told them initially where it was. I contacted the Tombstone Courthouse State Park and was told that the items are still there waiting to be picked up.**Our client is very upset at this situation. We told them we had handled it with Fedex, but Fedex did not follow through. Please advise when the errant shipment will be retrieved and delivered to the correct location.

GetHuman3771053 did not yet indicate what FedEx should do to make this right.

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FedEx

Delivery Problem issue
Reported by GetHuman3771053
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 5886 others
0 customers following this

Timeline

GetHuman3771053 started working on this issue
Oct 15th, 2019 7:28pm
GetHuman3771053 indicated the issue is not fixed yet.
Oct 15th, 2019 11:42pm
GetHuman3771053 indicated the issue is not fixed yet.
Oct 16th, 2019 7:45pm