Used the AT&T app for the first time last Tuesday. It's called a Twos day promotion an...

GetHuman-pmaucere's customer service issue with Fandango from January 2020

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The issue in GetHuman-pmaucere's own words
Used the AT&T app for the first time last Tuesday. It's called a Twos day promotion and on Tuesdays you receive * tickets for the price of one. We went into the AT&T app and purchased a ticket through Fandango. When we presented the ticket at our local Regal theater, they said they had never heard of this. We were issued a ticket for the one we purchased on Fandango and ended up having to purchase our *nd ticket. What went wrong? I don't understand.

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Customer service issue
Reported by GetHuman-pmaucere
Jan 21st, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 609 others
0 customers following this


GetHuman-pmaucere started working on this issue
Jan 21st 1:10am

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