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Name on account, Email on account, and Phone number on account
The issue in GetHuman-nahir's own words
Hi, I purchased * tickets to see Bohemian Rhapsody on Friday January **th, **** at **:** PM. My husband started feeling bad so we didn't make it to the movie. Half an hour before the show began, I tried using the refund link on the Fandango app but I had issues login in. I called the customer service number and was on the phone for over ** minutes but no one took my call. I have screenshots of my wait time if you'd like me to send them to you as proof that I called before the show began. I would appreciate you looking into my refund.
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