I purchased a movie after watching the trailer, put in my code as usual and then went i...

GetHuman-elhew's customer service issue with Fandango from December 2018

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The issue in GetHuman-elhew's own words
I purchased a movie after watching the trailer, put in my code as usual and then went it got to WATCH NOW, it would not load the movie. It would start to load and after the bar would get to the half way green bar and then wouldn't load any further and it would pop back up to the watch now, showing it was purchased and time remaining to watch but after multiple attempts it continued to attempt to upload to watch, stop at the same place each time and then go back to the watch now prompt. The movie is called " Back Roads".
GetHuman-elhew did not yet indicate what Fandango should do to make this right.
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Fandango

Customer service issue
Reported by GetHuman-elhew
Dec 9th, 2018 - 6 mons ago
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Seen by 6 customers so far
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GetHuman-elhew started working on this issue
Dec 9th, 2018 6:55am