Before contacting them, items GetHuman1632466 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or BillingAddress
The issue in GetHuman1632466's own words
Received damages items. I want new items sent and if they want their crappy items back they need to send me a pre paid envelope or whatever. I should not be expected to make a trip to the post office because of their poor quality control. I’ve ordered from them many many times over the years and I do not appreciate what a pain in the butt it is to try and get this issue resolved. Their return feature on their website is horrible. The fact that they do not have a customer service email address is complete bull.
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