Received damages items. I want new items sent and if they want their crappy items back...

GetHuman1632466's customer service issue with from November 2018

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The issue in GetHuman1632466's own words
Received damages items. I want new items sent and if they want their crappy items back they need to send me a pre paid envelope or whatever. I should not be expected to make a trip to the post office because of their poor quality control. I’ve ordered from them many many times over the years and I do not appreciate what a pain in the butt it is to try and get this issue resolved. Their return feature on their website is horrible. The fact that they do not have a customer service email address is complete bull.
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Customer service issue
Reported by GetHuman1632466
Nov 26th, 2018 - 9 mons ago
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Not resolved
Seen by 2 customers so far
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GetHuman1632466 started working on this issue
Nov 26th, 2018 10:44pm