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FanDuel Customer FAQ

Top Answers & How-to Guides

How do I Contact FanDuel Customer Service?

The question we are asked most often is about how to talk to FanDuel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Withdraw Money from My Fanduel Account?

Withdrawing money from your FanDuel account is easy. You can withdraw funds through PayPal or Venmo, a prepaid card, online banking...

How Do I Get a Refund from FanDuel?

FanDuel allows customers to request a refund, but only under certain circumstances. To be eligible for a Fanduel refund, you need to...
Ask any question you have about FanDuel customer service, get an answer now.

Recent FanDuel Customer Questions

I need help changing my password and getting a code

To change your password on FanDuel, first, go to the login page and click "Forgot". Enter your email address and click "Submit". Check your email for a link sent by FanDuel and click on it. This will redirect you to a new page to set a new password. If you're mentioning a code in terms of two-factor authentication (2FA), this is typically handled via the mobile app. When logged in, go to account settings and look for two-factor authentication (2FA). Follow the prompts to enable it. Codes will then either be sent to your registered mobile number or generated via a linked authenticator app; which one depends on the method you chose during setup.
Asked Apr 30, 2024 9:26 PM

I can't get live races on my tvg account

We're sorry to hear you're having trouble with live races on your TVG account. As FanDuel and TVG are separate services, we can only assist with FanDuel related queries. For issues related to accessing live races on your TVG account, please reach out to TVG's dedicated support service. They will be able to properly guide you and provide you with the needed support.
Asked Apr 23, 2024 4:33 AM

Someone is trying to use my account to make a bet on your site

We're sorry to hear about this situation. It's important to keep your FanDuel account secure. If you suspect unauthorized activity on your account, we recommend immediately changing your password to something unique and complex. Additionally, check your associated email accounts to ensure their security too. If you are still experiencing issues, it may be necessary to contact your local law enforcement. Remember, your security is a priority for us at FanDuel.
Asked Apr 22, 2024 8:15 PM

I have several charges on my bank account that I did not do

We're sorry to hear about this. First, make sure no one else who might have access to your account placed these charges. If that's not the case, you should contact your bank immediately to report these unauthorized charges. Your bank can guide you on how to dispute them. At the same time, change your FanDuel password to secure your account. FanDuel takes the security of its customers' accounts seriously, and we do our utmost to prevent unauthorized access.
Asked Apr 15, 2024 7:13 PM

How do I speak with a live person

We're sorry for any confusion, but FanDuel does not currently offer live telephone support. The primary method of contact for FanDuel's customer service is through their online support system. To reach them, visit the 'Help' section on their website and fill out a contact form with your question or concern. FanDuel's customer service team is dedicated to responding to all inquiries in a timely and efficient manner.
Asked Apr 9, 2024 3:08 PM

Help me with my FanDuel customer service issue

Account Management

How Do I Withdraw Money from My Fanduel Account?

Withdrawing money from your FanDuel account is easy. You can withdraw funds through PayPal or Venmo, a prepaid card, online banking...

How Do I Get a Refund from FanDuel?

FanDuel allows customers to request a refund, but only under certain circumstances. To be eligible for a Fanduel refund, you need to...

How Do I Recover My FanDuel Password?

Forgetting your password can be a stressful or inconvenient obstacle, but it doesn't have to last long. Using a few tips to create...

Customer Support

How Do I Contact Customer Support from FanDuel?

With the advent of the online world, the expansion of customer service was also necessary. Many companies utilize their FAQs pages...
FAQ Table of Contents

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