Accused of stealing and being harassed by the mananger. Manager asked me at check out...

GetHuman-kerreamm's customer service issue with Family Dollar Stores Inc. from July 2020

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The issue in GetHuman-kerreamm's own words
Accused of stealing and being harassed by the mananger. Manager asked me at check out ”Are going to put that back”? I asked her what was she speaking on. She responded"connector piece" I told her all I gotten was bleach and toilet paper. She said I had taken a connector piece to the back. And was I going to put it back. I told her I had nothing nothing like that. I walked to the back with her to all places I went. Then back to the front. She debated with me and then she said to take my purchase and leave. I left and came instantly back in and asked if she had video to look back on, she said yes. I asked her when she views it to make sure she views it and seek what she saw but I will want an apology. She just said please leave. So I called back * times to speak with her about to the video. She said she found what she was looking for unpackaged somewhere in the back. She told me I wasn't allowed in the store and she'd call the cops if I returned. I asked her if she had video of me doing what she claims...she just said she didn't need video. I asked her why didn't she ask me to empty my pockets at the register instead of let me walk to the back with her. She hung up. I called back again and her co-worker said she was outside and then I heard her say "he's feeling guilty" then she hung up on me instead of letting me speak with the manager. I called again and it just rung no answer.

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Family Dollar Stores Inc.

Customer service issue
Reported by GetHuman-kerreamm
Jul 14th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 955 others
0 customers following this

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