Two employees at a local family dollar harassed and cursed myself over my service anima...

GetHuman4154571's customer service issue with Family Dollar Stores Inc. from December 2019

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The issue in GetHuman4154571's own words
Two employees at a local family dollar harassed and cursed myself over my service animal. After I had explained to the one off the clock it was a service animal she then harassed me about it not being a service animal because I did not show papers at the door stating I must show them then proceeded to ask what was the service dog for I kept calm and told her that wasn’t anyone’s business. She kept asking if I had papers and demanded I needed to show them to the lady on the clock. I tried to explained to her my rights as a service animal owner and the rights the animals have. During this verbal altercation my service dog was laying on the floor by my side. The employee working the registered then stated “I know your not talking to my employee like that I’m not taking your sh**, not today” This went back and forth several minutes before I just kept replying with ok. I was embarrassed, disrespected, harassed and cursed at. I will be able to go through the scenario from start to finish once I am contacted. Thank sounds so much in advance!

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Family Dollar Stores Inc.

Customer service issue
Reported by GetHuman4154571
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 596 others
0 customers following this

Timeline

GetHuman4154571 started working on this issue
Dec 26th, 2019 6:01pm