Facebook Customer Service Issues

On December 7, [redacted], please return here for updates. Your Facebook account is currently not visible to others, and you cannot use it. After submitting your information, our team typically reviews accounts in just over a day. While we aim to review all accounts before disabling them, there may be delays during peak times. If your account complies with our Community Standards, you will regain access to Facebook. Alternatively, if your account is found to violate our standards, it will be permanently disabled, and further appeals will not be possible.

My account was compromised on Google and Facebook. The hacker added their email for recovery and changed my password. I am unable to access my late father's Facebook page as we are no longer friends. My name is Chelsey Carter but my Facebook is displayed as Michelle Ann with my middle names. I am willing to provide identification photos with my full name for assistance. Thank you.

Hello, I encountered issues logging into my account. The verification page displays the incorrect email address. It should be l****z@r********r instead of @p********r. I tried creating a new account hoping everything would transfer over, but that wasn't the case. Could you kindly delete the new account and restore my June [redacted] account? All my data is on the old site. Thank you, Leon W.

Hello Facebook, I am reaching out with a concern regarding my account. I acquired this account from my uncle who resides in Saudi Arabia, while I am in Pakistan. When I tried to update the email associated with the account, it got blocked. Unfortunately, my uncle does not recall the exact date of birth he used during the registration. The birthdate mentioned on the account does not match the one on his ID card. We acknowledge our mistake and seek your assistance in resolving this issue promptly. We are hopeful that you can help resolve this matter. Thank you.

Hello Facebook, As-salamu alaykum. I am reaching out because I inherited this account from my uncle who resides in Saudi Arabia while I am in Pakistan. When I attempted to associate my email address with the account, it got blocked. Unfortunately, my uncle cannot recall the date of birth he provided during the account setup. The date he used does not align with the details on his ID card. We sincerely apologize for the error and kindly request your assistance in resolving this issue promptly. Thank you.

Hello, I am Bhawna. I have been using Facebook under the name Bhawna Tiwari for a long time with the email address bhawnatiwari10gmail.com. However, since the 29th of November, my Facebook account has been hacked and disabled. I no longer have access to my account as someone has changed the email address and removed my contact number. I kindly ask for your assistance in helping me regain access to my account. I have attached my photo ID as proof to verify my account. Please take necessary actions promptly. Thank you

Hello Facebook Team, My Facebook account has been locked due to an issue with confirming my identity. I am unable to confirm myself, so please help me unlock my account. I would appreciate it if you could provide me with options to get a code via email or phone number. This account is vital to me as it is linked to my other social platforms. I appreciate your assistance in unlocking my Facebook account. Thank you, A grateful Facebook User

I submitted three ads for my book, "Disturbers Row," which were all rejected. The explanation provided was that they violated advertising policies, but no specifics were given. One of the ads was rejected in July. I received an email with a link to rectify the ad, but it was unhelpful as it did not detail what needed to be corrected. The option to review the rejection decision seemed to be malfunctioning, with repeated messages indicating a problem on the platform. My account number is [redacted][redacted], and I go by the name Dennis Domrzalski. The ads were intended for the "Disturbers Row" page.

Please assist, My name is Shwetha, and I am facing an issue with my Facebook account. It appears to have been locked due to suspicious activity, which is preventing me from accessing it. I have not been receiving the OTP to recover my account. The account was locked on August 12, [redacted], and I am unable to view my profile or use the account. I would greatly appreciate guidance on how to unlock it and regain access. Thank you for your help in advance.

My account is under Randy B., with a profile picture depicting an angel. I failed to verify when he messaged as the person I was assisting likely controlled his messenger too. Recently, I discovered Facebook had locked my account after confirming it was taken by someone else. I am seeking assistance to regain access. Restoring my friends to the messenger list poses a challenge. Despite sending out 61 invites, I only received 3 responses and now have 7 contacts on messenger. The content on my feed is too explicit for my liking, and I promptly attempt to remove any inappropriate material before it is viewed.

On December 7, [redacted], there were four transactions on Meta Verse - $[redacted].99, $[redacted].99, $99.99, and $49.99. Three payments were refunded due to suspicious activity, prompting FB to request securing the account. Despite multiple attempts to access the account, a "generator code" is needed from a logged-in browser. All devices were checked, but none were logged in. Due to this issue, disputing charges or accessing the FB account is impossible. Requesting assistance to log out from all devices and enable login using email and last password. Contact [redacted]. Thank you. - Branda R.

Hello, I recently had an issue with my account where a decision was made that I did not agree with. I uploaded my real photo, ID card picture, and screenshot to verify my identity, but unfortunately, my account hasn't been recovered. I kindly request that my account be reopened since it is my personal Facebook account. Thank you for your assistance. Username: Shooter Golu Rajput Date of Birth: 20/01/[redacted] Email: [redacted] Please help me.

Hi there, I'm having trouble accessing my Facebook account even after submitting all the required IDs for verification. Someone has hacked my account and changed the email address and phone number. This is my personal account that I've used for a long time. The email address I was using is [redacted] and the contact number is [redacted]. I appreciate any help with this issue.

Hello, I'm writing to report that my personal Facebook account was disabled unexpectedly. I always adhere to the community guidelines and never post any illicit content. I use my real name, pictures, and phone number on this personal account. Unfortunately, it seems that someone has unjustly reported my account. I kindly request your assistance in recovering my account. Email: [redacted] ID Name: ZìDdí BéTTà

I recently encountered a concerning situation regarding a Facebook hack. After assisting someone who needed help regaining access to their account, I started receiving Facebook texts meant for a different person named Elizabeth, while my old account used to go by the name Princess. The texts included friend requests addressed to "Princess, Karina," giving me the option to stop the notifications by replying "stop" or following a provided link. With no knowledge of the associated emails and these being old accounts, I am disturbed by the unauthorized use of my number in relation to these accounts. I possess conversations detailing the initial request for help as well as the subsequent Facebook messages. I am distressed by this intrusion and seek guidance on identifying the account in question and preventing further unauthorized use of my information.

I set up my account 5 years ago, but I forgot my password since I am always logged in. I attempted to reset it, but I encountered difficulty as I no longer have access to the email linked to the account. Furthermore, the phone number they require for the verification code is from 5 years ago. I am anxious about losing my account or having to begin anew; I need to find a way to reset my password.

Hi Facebook Team, I am reaching out because my account was blocked on October 3rd. This happened after I unfriended around [redacted] friends and changed my profile name from Pradeep to Pardeep Arora. I believe Facebook thought that someone else might be using my account, which led to the block. My account details are as follows: Name - Pradeep Arora, Mobile Number - [redacted], Email - [redacted] or [redacted] When I created my account in [redacted], the email associated with it is no longer accessible to me. The email address is [redacted], and OTPs are being sent to that email. I kindly request your assistance in changing the email address linked to my account so I can regain access. My date of birth is November 5th, [redacted]. Thank you for your attention to this matter.

Hello, I play the Mai free fire game, and I logged into the game using my Facebook account. Unfortunately, my Facebook account got hacked. When I try to reset it, a code is being sent to a phone number that is not mine. The link to my account is [redacted]. Please help me retrieve my account. I am feeling very upset as I have spent a significant amount of money on the game. I kindly request your assistance in recovering my account. I also remember my old password. My account name was Rahol Khan Khan.

Subject: Account Closure in 10 Days Hello, My name is Anton Resinger, a musician. Unfortunately, my account "Anton Resinger Rangersdorf" has been unexpectedly blocked. This account holds thousands of photos and videos documenting my life. With [redacted] friends eagerly waiting for my Christmas music this weekend, the timing could not be worse. Additionally, this closure affects two other business pages, ResanStudio, Mölltalerbuam, and Selfman Music, compounding the issue. The estimated financial loss due to this suspension ranges from €[redacted]-€[redacted]. I urgently request clarification on the situation as I access my Facebook account via my phone and two other computers. Recently, I have received prompts to change my password, which I promptly followed. To my dismay, I now see a message stating the account will be deleted in 20 days, prompting me to consider logging out permanently. The prospect of losing this account is unthinkable to me. Therefore, I kindly implore you to investigate this matter promptly and reinstate my account at your earliest convenience. Thank you.

Subject: Account Closure in 10 Days Hello, My name is Anton Resinger, and I am a musician. I make a living from this, but for some unknown reason, my account "Anton Resinger Rangersdorf" has been blocked. This account holds thousands of photos and videos, everything about my life. I have [redacted] friends, all waiting for my Christmas songs this weekend. Additionally, I have two other business pages: ResanStudio, Mölltalerbuam, and Selfman Music, which are also affected. The estimated damage of this blockage is [redacted]€-[redacted]€. I kindly request you to inform me immediately about what has happened. I use my Facebook account on my phone and two other computers regularly. Lately, there have been repeated messages asking me to change my password, which I have done. Now, it says that the account will be deleted in 20 days, giving me time to decide if I really want to log out. Should I go ahead with it? It would be unimaginable if it were deleted. Therefore, I kindly urge you urgently to investigate what has happened and preferably reopen the account today. Email: anton.resinger@[redacted]