Facebook Customer Service Issues

One of the users has created a Facebook Page named Mastin Adventures. They are selling flimsy Elkin signs for $5, which likely cost much less. They are offering trip advice, food advice, and accommodation recommendations for a fee. They reacted negatively when confronted and are posting derogatory content about me on the page. Whenever I expose his schemes, he reports me as unstable to Facebook, resulting in the removal of my warnings to other users. I urge Facebook to delete the harmful post and ensure user safety. Thank you, Betty S. Please monitor the page to safeguard users.

I have been attempting to access my Facebook account ([redacted]) for years. Although I am able to change the password, Facebook does not allow me to log in. I receive notifications about the number of messages in the account, but still cannot access it. I can provide evidence of my longstanding email and Google accounts with the same username as my Facebook account. This account holds sentimental value for me, containing important photos that are irreplaceable. I have received emails directing me to other Facebook accounts, but I am unable to access [redacted], which is the account I am trying to log into.

Hello, I am currently managing an Instagram account for my son, who is a child actor and singer. I have always made it clear on the profile that I handle the account on his behalf. Recently, I received a notification from Instagram, and now the account is visible, but I am unable to access it. I have tried logging out and sending verification information, but the issue persists. This account is crucial for my son's work. Can you please advise on how I can get in touch with someone to resolve this matter promptly? Thank you.

I've been unable to access Facebook for several days now due to a message about logging in from a new location or device (even though I wasn't). I've been following the instructions to verify my identity, but the verification page won't load on my laptop, which I have been using for years to log in. I even tried on my Android phone, but it keeps redirecting me to the previous page. Changing my password didn't help, and I'm frustrated that nothing has worked so far. I just want Facebook to stop blocking me so I can verify my identity and access my account. This is the most trouble I've ever had with Facebook in over a decade of using it.

I attempted to join a Facebook group to find university accommodation and was prompted to answer questions for faster approval. However, there were no questions, just a box to tick off as "done." Despite completing this, I couldn't submit the form due to an error message. It stated there was a problem submitting my answers and advised me to try again later. I even tried using an iPad as I read that the questionnaire might not be accessible on mobile phones, but that also failed. How can I successfully enter the group and submit the required answers?

I recently received an email notifying me of a login to my Facebook account from Shanghai, China. Both Facebook and Instagram have signed me out due to suspicious activity. Facebook requested my driver's license picture and mentioned sending further instructions via email, which I never received. Friends on Instagram have alerted me to odd posts promoting stock schemes, which were not made by me. Despite changing my Facebook password, I continue to receive alerts of logins from unfamiliar locations, even when it's my usual place. I believe my accounts have been compromised, and I seek assistance in resolving this issue promptly. Your help in recovering my accounts is greatly appreciated.

Last Thursday, December 16th, when I tried to access Messenger, I found myself logged out. When I attempted to log back in, it indicated the wrong password. Then, I clicked on "forgot password," and a different email address was displayed, not mine. The email address belonged to someone named Chris Young, whom I do not recognize. This individual has even used my profile picture. I have valuable photos that are irreplaceable on that account. If the culprit is identified, I am prepared to pursue legal action.

The website requested me to provide 3 friend IDs for verification. Unfortunately, 2 of the friends the website selected are deceased. I couldn't find a way on the site to contact the Facebook admin about this issue, so I ended up creating a new account. I tried to rejoin the groups I was previously part of. However, when I noticed that my birthday was visible when the cursor passed over my name, I became concerned due to a recent phishing incident. I attempted to edit or remove my birthday from my profile but couldn't find the option. As a security measure, I chose to make my account friends only, which resulted in it getting frozen. After several days, I discovered this contact method. I kindly request to have my original account disabled. Please refrain from using Jeanine Troutman or Jeannie as references for identification as they are deceased.

Hello Facebook team, I'd like to address an issue I recently encountered. My official personal Facebook account was linked to my official Instagram account. However, my Facebook account has been disabled due to a mistake. As a result, I am unable to log in to my Instagram account. I always ensure to follow Facebook community guidelines, and I have stored personal information in my Facebook account that is important to me. My identity is also confirmed through this Facebook account. I have submitted my documents for appeal, and I kindly request a review of my personal Facebook account. Your assistance in resolving this matter is greatly appreciated. Thank you, [Initials]

Hello Facebook Team, I have been a dedicated Facebook Creator for quite some time. Unfortunately, my page "Naveen Singh" was unpublished due to my inadvertent lack of understanding of Facebook policies. I want to assure you that no intentional mistakes were made. I am committed to following all your guidelines from now on. Kindly verify and republish my Facebook page at your earliest convenience. Thank you, Facebook Team. Best regards, Nikhil Koranga

Hello Facebook Team, My Facebook account was hacked through Instagram sponsored ads and fake websites that mimicked Facebook. As a result, someone gained access to my phone number and password and posted illegal content against Facebook's community standards. I have requested a review for the 30-day ban on my account. I have been a loyal user for 8 years without violating any guidelines. Please review my timeline to rectify the situation and reinstate my account promptly. I have also linked my account to other social platforms and apps, and this disablement is causing inconvenience. Kindly expedite the review process and update the reporting system. Thank you for your assistance. Gmail: [redacted] Account Name: [redacted] Date of Birth: 1.5.[redacted] Linked Phone Numbers: [redacted] and [redacted] Facebook Profile Link: [redacted]

Dear Facebook Team, My name is Rahil Gulzar, and I have been a Facebook user for several years. Recently, my account got locked after I changed the email associated with it. The security system prompted me to verify my identity, but unfortunately, I could not find an option to do so. I have already submitted my appeal and proof of identity via email. Kindly review the information provided and unlock my account at your earliest convenience. Thank you, Facebook Team. Name: Rahil Gulzar Email: [redacted] Date of Birth: 01/04/[redacted]

Hello, To the Facebook Team, My Facebook account has been suddenly locked, and I am struggling to unlock it. I'm currently being prompted to submit identification, but the ID I have provided (first time Voter ID card, second time National ID card - Aadhar card) keeps getting rejected repeatedly. I am seeking alternative options to unlock my account. Please find my details below in the basic account information: - First Name: Kartik - Last Name: Chopra - Date of Birth: 25/11/[redacted] - Email: kchopra75[at]yahoo.com - Secondary Email: karthikchopra3037[at]gmail.com - Phone Numbers: +91-[redacted], +91-[redacted] I have provided all the information I have. Please assist me in recovering my account, and kindly provide the customer service phone number for India to aid in the account recovery process. Your help is greatly appreciated!

Hello, I need assistance with my Facebook account. I've forgotten the password and can no longer access the email I used to create the account in [redacted] under the name Ciko Churgulashvili. Despite numerous attempts, I have been unable to reset the password. Please provide my old password so I can update it. Your prompt help would be greatly appreciated in this urgent matter. Thank you.

I encountered difficulty accessing my Facebook page after learning of someone attempting to change my password. Following Facebook's instructions, I tried to reset my password after forgetting it. Despite requesting a recovery code, I was unable to successfully utilize it in the process. At one point, I even provided my ID as requested by Facebook. Oddly, despite only trying to log in once, Facebook indicated that I made multiple attempts, causing me to be locked out for 24 hours. Concerned about unauthorized access if someone else gains entry during this period, I am seeking urgent assistance to regain control of my account.

I am currently unable to access my account, which is essential for my business and contains all my important photos. The account is set up under my second name along with my husband's surname, which is not listed on my ID. Despite my attempts to upload the required documents, the system rejects them immediately. Even when I receive a reset code and try to log in, I am stuck in a loop where I have to repeat the process over and over. This is causing me a lot of frustration as I am unable to regain access to my account. Any assistance would be greatly appreciated. Thank you.

I forgot my password for my Facebook account. I usually stay logged in, so it hasn't been an issue before. I'm now trying to set up the Facebook app on a new device. Currently, I'm still logged in on my tablet, so I attempted to retrieve the password from there, but it seems the option is not available anymore. I attempted the Forgot Password process, where I entered my mobile number, but unfortunately, I never received the promised six-digit code.

My Facebook account has been compromised. The hacker changed my name from Stephanie Ja'net Norris to Thuy. Although I managed to update my password, I cannot access my account because I am unable to verify my identity. The platform suggests asking certain friends for help, but each one was unsuccessful in receiving the code. Additionally, the "identify your comments" option is not working for me. I'm unsure how to proceed since the account still displays the name Thuy. Thank you, Stephanie N. Email: [redacted] Phone: [redacted]

My Facebook account was unexpectedly locked on the night before my birthday, November 2, [redacted], while attempting to log in from a friend's phone due to mine being broken. I later tried from another person's phone to reconnect to the network. Unfortunately, I don't possess some of the IDs requested to unlock my account, and the ones I submitted were not accepted by Facebook. It's been a difficult process, and I'm hoping my account can be unlocked soon. Perhaps Facebook could conduct a live video verification to confirm that I, OMOKHAFE ROSEMARY, am the legitimate account owner. I am eagerly awaiting your response. Thank you, Facebook.

Hello, My old Facebook account was hacked, and I deactivated it back in [redacted]. The issue now is that I had a Facebook page associated with that hacked account. The page is "Olivier Tayeta," which is a drawing page with [redacted] subscribers that I created around [redacted]. Unfortunately, I no longer have access to this page. I am seeking assistance to regain access to this page. If it's not possible to recover the page, I would like to delete it since I no longer have use for a page I can't access.